Better Together – Learning Zone

This area of the hub is where you will find resources and practical supports to help build the skills, confidence and tools needed to be effective partners in health care. This page will be updated with more learning tools that will help people with the different levels of partnership that are in HSE Better Together Roadmap. Use the navigation below to explore guides that will help with Health literacy that will help us work together in partnership.

Let’s talk about literacy friendly approach in healthcare

A literacy awareness eLearning course

What is it about?
To become literacy aware and respond sensitively to unmet literacy needs in the health care setting.

Who the course is for:
Health and social care professionals. 

Aim of the course:

  • It will take you about 40 minutes to do the course. 
  • This course does not save your progress or answers. We recommend you do the course in one sitting.
  • The course might work differently on a computer, tablet or smartphone.

The course looks at:

  1. What is a literacy friendly approach in healthcare.
  2. Tips for using a literacy friendly approach.
  3. Resources and next steps.

At the end of this course, you will:

  • Be aware of health literacy needs and organisational barriers.
  • Know how to use a literacy friendly approach.
  • Understand a universal precautions approach.
  • Learn about practical tips such as responding sensitively, using plain language and checking for understanding.

Let’s talk about a literacy friendly approach in healthcare course

To become literacy aware and respond sensitively to unmet literacy needs in the health care setting.

Literacy Health Literacy Literacy friendly approach in healthcare Plain language