Health Literacy and Communication Skills
What is it about?
This section is about what health literacy and how it can help improve health and social care.
Who this section is for:
Everyone who uses health and social care services and staff.
What we will cover:
• What health literacy is and why it matters
• How health literacy affects us
• 5 steps to help improve your health literacy
• Health literacy tips for health and social care staff
• Main messages
Let’s talk about a literacy friendly approach in healthcare course
To become literacy aware and respond sensitively to unmet literacy needs in the health care setting.